Question 1

When does my car need an eSafety check (pink slip)?

Accepted Answer

In NSW, vehicles more than five years old need an eSafety inspection before registration renewal. Your renewal notice from Service NSW will say if one is required.

Question 2

How long does a pink slip take and do I need to book?

Accepted Answer

Usually 30–45 minutes. Bookings are recommended so you're not waiting, but drive-ins are welcome when a bay is free.

Question 3

What happens if my car fails the inspection?

Accepted Answer

We explain exactly what failed and quote the repair. Once fixed, you have 14 days to return for a free recheck.

Question 4

Will servicing with you void my new car warranty?

Accepted Answer

No. Under Australian Consumer Law any qualified workshop can carry out logbook servicing. We follow the manufacturer schedule, use quality parts and stamp your logbook.

Question 5

How long does a standard service take?

Accepted Answer

Most logbook services take 2 to 4 hours. Larger scheduled services or repairs can take a full day, and we'll confirm when you book.

Question 6

Do you provide quotes before starting work?

Accepted Answer

Always. We diagnose first, call you with a clear quote, and no work starts until you approve it.

Question 7

Can you look at a check engine light?

Accepted Answer

Yes. We run computer diagnostics to find the actual fault before recommending any repair. If the light is flashing, stop driving and call us.

Question 8

Do you repair punctures or only replace tyres?

Accepted Answer

We repair punctures wherever it's safe and within Australian standards. If the damage is in the sidewall or too large, we'll show you why replacement is needed.

Question 9

How do I know when my tyres need replacing?

Accepted Answer

Legal minimum tread is 1.5 mm, but grip drops well before that. Cracking, bulges or uneven wear are also signs. Drop in for a free tyre check.

Question 10

Do you do wheel alignments?

Accepted Answer

Yes. Alignments, balancing, rotations and fitting are all done in-house at Kingswood, usually same day.

Question 11

Is your work guaranteed?

Accepted Answer

Yes. All repairs and servicing carry our quality guarantee on both parts and labour.

Question 12

What payment methods do you accept?

Accepted Answer

Cash, EFTPOS and major credit cards. Ask us about payment options when you book if you need flexibility on a larger job.

Question 13

Do you use genuine parts?

Accepted Answer

We fit genuine or highest quality aftermarket parts and manufacturer-approved fluids, the standard required to keep your warranty intact.

Frequently asked questions

Rego & eSafety Checks

Servicing & Repairs

Tyres

Warranty & Payment

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